When it comes time to service your Vehicle, most people look for an Automotive Repair Shop that is Affordable, Convenient, and High Quality. Another decision to make is whether to go with an Independent Shop or a dealership. With a dealership, you'll most likely encounter steep rates and a by-the-book approach. Whereas with an Independent Repair Shop, you are more likely to receive a more customized approach to your Automotive Repair needs. In fact, a recent survey conducted by ConsumerReports.com found that Automotive Customers are more likely to be satisfied with their Automotive Repair experience when they choose an Independent Repair Shop over a dealership.
We Care About You and Your Car
Having worked at dealerships in the past, we know just how much time they spend on your car: very little. The expectation at other shops is to move customers in and out quickly to keep up with the high volume of vehicles they see per day – most of which are warranty claims. Because of this, they often don’t care as much about your experience as they do getting the car in and out quickly. By contrast, the whole team at Reincarnation Inc. The Subaru Guys cares deeply about your Automotive Repair Experience. No matter how busy we are, we enjoy taking the time to thoroughly educate our customers about the current health of their Vehicle and only implement Repairs that are needed. Our ASE Certified Service Writers follow-up with you after Repairs are completed, and maintain an active relationship with our customers until your Car is safely back on the road (and beyond!).
Using our Digital Inspection process, we pride ourselves on having excellent Communication with customers, sending photos and videos of broken parts and Repairs, not to mention texting, emailing and calling to keep you in the loop and well-informed about the status of your Vehicle while in our care. Some studies have found that, on average, dealerships are charging 15% more than Independent Repair Shops. At Reincarnation Inc. The Subaru Guys we charge a fair price for the quality of the service we provide. With our state-of-the-art Digital Diagnostic tools we can come up with an Estimate for the Service needed to help you budget for how and when to spend money on your trusty Vehicle.
ASE Certified Techs
At Reincarnation Inc, we only employ ASE Certified Technicians who must re-test every few years in order to maintain their certification. All of our ASE Certified Technicians are required to take 40-plus hours of Continuing Education training annually and we offer many in house training opportunities to keep our staff up-to-date on the latest and greatest in Automotive Repair. And the best part is that all of this knowledge is passed on directly to our customers.
What About Warranties?
At Reincarnation Inc The Subaru Guys, we have a 2 year / 24,000 mile warranty on most repairs. Our goal in offering this extensive Warranty is to make sure your Import Vehicle is completely taken care of and keeping you safely on the road for years to come.
Loaner Cars, Snacks and Outdoor Waiting
At Reincarnation Inc. The Subaru Guys we have been in the Automotive Industry long enough to know that the Mechanic is like the dentist...no one really wants to come and see you unless they absolutely have to. To soften that feeling, we have many perks to make your time with us more enjoyable including Free WiFi, Complementary Snacks and Drinks, an Outdoor Waiting Area with plenty of shade and plants, and a Loaner Car for the times waiting isn't an option.
At Reincarnation Inc The Subaru Guys, we care deeply about meeting your Automotive Repair needs and strive to provide the Highest Quality Automotive Repairs and Premium Customer Service in Albuquerque, New Mexico. With our ASE Certified Technicians, Comprehensive Warranty, and State-Of-The-Art Diagnostic Equipment, The Subaru Guys are proud to offer Professional, Affordable, and Reliable Import Repair in Albuquerque, New Mexico.
Call the shop today 505-933-9293 to speak to our Award-Winning team about your Subaru, Toyota, Honda, Mazda, Volvo, Nissan, Acura, Scion and Lexus Automotive Service and Repair needs in Albuquerque, New Mexico.
The Subaru Guys
The Subaru Guys
1300 2nd Street NW
Albuquerque, New Mexico 87102